Do You Want Your Customers To Love You?

customersloveJosh Patrick at Stage 2 Planning Partners consistently offers great business insight – I encourage you to follow him.


In my SMB world I don’t see a lot of great vendor/customer service, customer satisfaction, Patrick offers some really good suggestions on how to improve in this area:

  • Do you think about your services from your customers’ point of view?
  • Do you have a customer advisory board?
  • What sort of language do you allow in your company when you talk about your customers?
  • How do you treat your employees?
  • How often do you ask yourself the really tough questions?

Read the full article “Do You Want Your Customers To Love You?


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